This is the first level and includes three main stages:
• 1a – Awareness
• 1b – Diagnostic
• 1c – ImprovementREINVIGORATION are the only service sector specific accredited body to offer qualifications from Cardiff University’s Lean Competency System (LCS)
Our unique ‘Lean for Services’ training approach includes:
- Highly interactive group activities to allow knowledge & idea sharing using service based business simulations; giving delegates the opportunity to practically apply new learning
- Dynamically presented theory supported by service industry examples
- Stimulating quizzes supporting the reflection of learning and the cementing of new knowledge
Lean Service Competency Framework – ‘Lean for Services’ Training
Level 1 – Fundamental
Please see the scope and requirements of study in the table below:


