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Lean Service Awareness Accredited Online Course (Level LCS1a)

Engaging, interactive courses for anyone looking to drive continuous improvement in process efficiency.

Suitable for: Anyone seeking an introduction to Lean Thinking, how it can be applied within the service sector, and ideas on how to apply it within your own workplace.

Relevant for:  All central operations teams including: Shared Services, Finance, Procurement, Supply Chain, Distribution, Customer Service and more.

Topics covered

  • The evolution of Lean thinking
  • The classic Lean principles
  • The differences between service and manufacturing
  • Wastes – both classic and service
  • Value and failure demand
  • The human and strategic dimensions of Lean

Assessment & certification

This course is aligned to Cardiff University’s Lean Competency System at level 1a and is assessed via a multiple choice exam (pass mark: 65%). Once you’ve passed, you can download your LCS 1a certificate.

Price: £95

Group discounts available for large groups.

Course overview | PurchaseTRIAL


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