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Lean Competency System Level 1

Implementing Lean in Service (Fundamental)

Implementing Lean in Service is a practical course suitable for all employees who are interested in discovering how to successfully implement Lean practices in a non-manufacturing environment. The course is particularly suitable for those in improvement or operational leadership roles at any level.

The course introduces a different methodology to the traditional Lean manufacturing approach and focuses on how to implement Operational Excellence either in a back or front office environment. It will also help to build the required skills to initiate change such as business analysis, implementation design, coaching peers, and selling and presenting the benefits of change.

  • The LCS Level 1 course comprises of two levels, Level 1a and Level 1b/c.
  • Level 1b/c is available as two different options to best answer our delegates’ learning objectives.

ACCREDITATION

This course is aligned to Cardiff University’s Lean Competency System (LCS) at level 1a and 1b/c.

The LCS was created by the university and has set the standards for high quality Lean education for over a decade. It remains the leading academically recognised Lean qualification worldwide.

Lean Competency System

To achieve accreditation at Level 1a and Level 1b/c, delegates will be required to go trough an assessment.

Assessment methods vary depending on the level of the course, please visit the page relevant to the course you are interested in to find out more about the assessment method required.

LEVEL 1A – ONLINE LEAN AWARENESS

  • Delivery: 60-minute E-learning course.
  • Learning objectives: helping individuals to start learning an improvement mindset and improve their daily work lives at a basic level.
  • Pre-requisites: no previous Lean knowledge or experience required.
  • Assessment: online exam directly accessible after the course. LCS Level 1a certificate downloadable upon successful completion of the test.
  • Price: £95 + VAT per learner, including accreditation fee.

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LEVEL 1B/C – DIAGNOSING & IMPROVING

We offer two different LCS Level 1b/c training programmes to ensure the knowledge and skills we provide our delegates fully match their learning objectives.

Level 1b/c (option 1) – Lean Project Practitioner Course

  • Delivery: 4-day course.
  • Learning objectives: providing individuals with the tools they need to follow a structured improvement approach to tackle larger problems; and to coach colleagues in an improvement mindset.
  • Delegates will learn the fundamentals of Lean and how to use the approach to transform service operations. This course is particularly suitable for people from operations or developing improvement practitioners.
  • Pre-requisites: level 1a accreditation or working in a suitable role e.g. improvement related or frontline operations.
  • Assessment: workbook evidencing project delivery; 1,500-word assignment.
  • Price: £1,495 +VAT per delegate. Accreditation is optional (£795 +VAT per delegate)

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Level 1b/c (option 2) – Operational Excellence Practitioner Course

  • Delivery: 3-day course.
  • Learning objectives: providing individuals with the tools they need to follow a structured improvement approach to tackle larger problems; and to coach colleagues in an improvement mindset.
  • Delegates will learn an operations management system that can drive significant improvement when implemented within their teams.
  • Pre-requisites: level 1a accreditation or working in a suitable role e.g. improvement related or frontline operations.
  • Assessment: workbook evidencing project delivery; 1,500-word assignment.
  • Price: £1,295 +VAT per delegate. Accreditation is optional (£795 +VAT per delegate)

VIEW COURSE

 

 

 

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