Lean Awareness is a practical 60-minute online course suitable for any professional seeking an introduction to Lean thinking.
Lean is undoubtedly one of the most effective ways to improve service whilst simultaneously reducing costs. This course will give you an insight into why it is so popular and will leave you with ideas that you can take back to the workplace.
Professionals completing this course will gain a solid overview of the key principles of Lean and how/when these translate into the service sector.
This online course is based around many interactive exercises which allow delegates to put the theory they’ve learned into practice.
The course is completed with the sharing of case studies from different service-sector improvement projects, giving delegates real, relatable examples of Lean transformation.
Through this interactive training, participants will;
describe the classic 5 Lean principles
identify the recognised history of Lean
give examples of the 7 classic wastes
apply basic Lean improvement techniques to a service simulation to:
diagnose process problems
make improvements and test their outcomes
understand the basic differences between service and manufacturing
identify service wastes and understand why these are different to the classic 7 wastes
Benefits to the individual:
Individuals will start to learn an improvement mindset.
They will be able to improve their daily work lives at a basic level.
Benefits to the organisation:
Widespread Lean awareness triggers the improvement mindset and desire to improve across all team members.
No previous Lean knowledge or experience required.