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E-LEARNING LOG IN | T: +44(0)2920 789 955

Month

September 2017
A simple google search on ‘effective front line leadership and management’ yields many different results and a vast variety of author opinions on the subject.
Measures drive behavior! This is one of the most important learnings in my career so far. The performance measures we choose and how we use these operational KPIs will greatly influence the behavior of our colleagues.