By

Destiny Smith
Graham Turnbull reflects on Target Operating Model work past and present, looking at the key elements he believes are important for successful design, widespread acceptance and sustainable implementation. I’ve been involved with many organisations over the years where I have either been a customer of change, the facilitator of change, or a happy by-stander witnessing...
In recent weeks, a number of people across my network have shared their aspirations to create a culture of continuous improvement; a key element of this is the successful deployment of problem solving capability at each level of the organisation. Achieving this may not be as straightforward as one would expect. In this article, I...
Trying to develop and deploy operational strategy throughout your organisation can be a major challenge. However, ensuring that all related change activity is wholly co-ordinated towards meeting these goals can prove even tougher...