DEFINING & DEPLOYING OPERATIONAL STRATEGY

Helping you define breakthrough strategic objectives and deploy them throughout your organisation.

OUR APPROACH

In order to be successful, management and staff at every level of the organisation need to have a clear understanding of what the thinking behind their organisation’s goals is. This understanding, combined with constant team work, is key to help frontline operational teams identify blocks of improvement that will enable them to achieve important objectives and move forward in the same direction.

 

ENABLING THE SUCCESS OF STRATEGY DEPLOYMENT

The success of strategy deployment relies on the implementation of 3 key stages.

STAGE 1
CAPTURING

CAPTURING AND DEFINING STRATEGIC GOALS

  • Does the organisation know where it is going?
  • Is this shared, or in the heads of executives?
STAGE 2
CASCADING

CASCADING GOALS TO INDIVIDUALS/TEAMS

  • Do people know what is expected of them?
  • Is accountability enforced in any way?
STAGE 3
REVIEWING

SYSTEMATICALLY REVIEWING GOAL ACHIEVEMENT & INSTIGATING ACTIONS AT ALL LEVELS

  • Are the reasons behind the performance achievement understood?
  • Is performance just “accepted” or are actions taken to “move the dials”?

Many organisations fail to see beyond the initial goal creation and cascade elements, and become frustrated that the strategies they have created are not being fully achieved.

Throughout the years, we have developed a set of consulting, coaching and capability building solutions that have helped organisations build internal capability and awareness of the importance of strategy deployment and create an over-arching vision they could shape into a long-term strategy and cascade throughout the organisation.

Whether you are looking at increasing your senior management team’s ability to define and deploy operational strategies or are looking to build internal capability and awareness of the importance of strategy deployment, our team of highly experienced experts can help you to create the over-arching vision your organisation needs and shape it into a long-term strategy that can be cascaded throughout your organisation. 

KEY BENEFITS

Greater Organisational Alignment
And Operational Cohesion

Increased Senior Management Confidence In The Likely Achievement Of Strategic Aims

Greater Staff Morale
And Engagement

Increased Strategic Clarity
Throughout The Organisation

Greater Operational Understanding Of
Needs To Utilise Technology For
The Wider Organisational Benefit

Improved Alignment Between Each
Operational Area's Tactics And
Regulatory & Compliance Requirements

Greater Ability To Engage The Whole Organisation In The Transformational Activities Required To Comply With New/Incoming Statutes From Regulators

ABOUT US

Consultancy

We support organisations around the world in their pursuit of Operational Excellence, process change and business transformation, using innovation and cutting-edge technologies to transform
service operations.

Coaching

Our approach is heavily based on knowledge transfer via coaching, so that your people are left with the skills to be self-sufficient at the end of our engagement.

Capability Building

We have years of experience developing world class Operational Excellence and improvement skills across public and private organisations via our face-to-face and e-learning training courses.

E-Management Solutions

We use cutting-edge technologies to help organisations transform their service operations, become
more efficient and
increase performance.

CASE STUDIES

Find out how we have helped some of our clients transform their service operations.

Deploy Operational Strategy

Telecoms

Deploy Operational Strategy

Financial Services

To see more case studies, click here.

THOUGHT LEADERSHIP

To see more thought leadership articles, click here.

GET IN TOUCH

Would you like to discuss your specific requirements and find out more about our solutions?
Contact our Operational Strategy expert, Chris Dando.

Chris Dando