E-LEARNING LOG IN | T: +44(0)2920 789 955
E-LEARNING LOG IN | T: +44(0)2920 789 955

OPERATIONAL EXCELLENCE WAYS OF WORKING

Designing OpEx ways of working that will drive increased performance for your organisation and make them
a way of life for your frontline leaders.

OUR APPROACH

Achieving Operational Excellence is a complex task for many an organisation who often faces challenges such as low efficiency, high operating costs and complex processes, poor quality and high level of complaints.

Building your team’s capability at every level of the organisation, and strategically involving individuals in your journey to Operations Excellence by using some core OpEx methodologies can dramatically improve your organisation’s performance internally and its ability to respond to the ever-evolving needs of its customers.

From simplifying your existing processes, and growing your lean and Operational Excellence capability, to creating a culture of continuous improvement, our team of Operational Excellence experts are ready to help, using a set of  consulting, coaching and capability building solutions that have proved to deliver tangible benefits to many public and private organisations time and time again.

CORE OPERATIONAL EXCELLENCE METHODS

Customer Purpose
& Operations Realignment
Purposeful
Metrics
Performance
Boards
Team Huddles
Standard
Operating
Procedures
Personal Capacity Management
Skills Management
& Development
Team Based
Problem Solving
Process Confirmation
Team Capacity Management

KEY BENEFITS

Reduction In Operating Costs
And Greater Productivity
(Of Typically 15%+)

Improved Integration Of Your Organisation's Strategic Goals Throughout Your Operational Processes

Increase In Customer Satisfaction

Increase In Operational
Excellence Capability

Effective Operations Management

Purposeful Measures And
Visual Management

Self-Sufficient Problem-Solving Teams

More Empowered And Engaged Staff

Sustainability Of Standard Work

Reduced Operational Risks Due To Higher Levels Of Management Visibility And Control

ABOUT US

Consultancy

We support organisations around the world in their pursuit of Operational Excellence, process change and business transformation, using innovation and cutting-edge technologies to transform
service operations.

Coaching

Our approach is heavily based on knowledge transfer via coaching, so that your people are left with the skills to be self-sufficient at the end of our engagement.

Capability Building

We have years of experience developing world class Operational Excellence and improvement skills across public and private organisations via our face-to-face and e-learning training courses.

E-Management Solutions

We use cutting-edge technologies to help organisations transform their service operations, become
more efficient and
increase performance.

CASE STUDIES

Find out how we have helped some of our clients transform their service operations.

Build Operations Management Capability

Services

Create A Continuous Improvement Culture

Local Government

Simplify Business Processes

Financial Services (Insurance)

Improve Operational Profitability

Financial Services

To see more case studies, click here.

THOUGHT LEADERSHIP

To see more thought leadership articles, click here.

GET IN TOUCH

Would you like to discuss your specific requirements and find out more about our solutions?
Contact our expert, Ryan King.

Ryan King

+44 (0)2920 789 955
ryan.king@reinvigoration.co.uk