Government Shared Services – A Framework for Success

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The success of a Shared Services approach, be it in government or elsewhere, depends on a range of factors but there are clear operational areas within Shared Services departments that require consideration in order to move from a negative to positive cost position. This paper explores three different models of Shared Services and the seven key operational cost levers that influence success.

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Chris Dando - Reinvigoration

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Ryan King - Reinvigoration

Ryan King

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Graham Turnbull - Reinvigoration

Graham Turnbull

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