INSIGHTS

In just a matter of weeks, the whole world has been turned upside down as a result of the COVID-19 Pandemic. My initial thoughts go out to all those who have contracted the virus, those who have been hospitalised, those in self-isolation and those who have lost loved ones. Our emergency services and those on...Read More

Graham Turnbull reflects on Target Operating Model work past and present, looking at the key elements he believes are important for successful design, widespread acceptance and sustainable implementation. I’ve been involved with many organisations over the years where I have either been a customer of change, the facilitator of change, or a happy by-stander witnessing...Read More

Trying to develop and deploy operational strategy throughout your organisation can be a major challenge. However, ensuring that all related change activity is wholly co-ordinated towards meeting these goals can prove even tougher...Read More

As Operational Excellence professionals we all agree that increasing awareness of what CI is and equipping individuals with the tools they need to make many small improvements to their daily practices, creates value not only for the present, but more crucially for the future. In my opinion though, this is not enough...Read More

Robotic Process Automation has been on the scene for quite a few years now with varying degrees of success. Before filling your operational tank with an RPA solution that might not be fit for purpose, take some time to ask yourself 6 key questions…Read More

We are delighted to unveil our newly enriched LCS training pathRead More