World's 1st Online BSc in Operational Excellence — In partnership with the University of Buckingham
Originally used in manufacturing, Lean principles have been adopted by the service industry in the private and public sectors to improve the existing quality and efficiency of operations.
Reinvigoration, the only service-sector-specific accredited body to offer LCS qualifications at all 3 levels, applies a blend of consulting, training and coaching services to help their clients achieve measurable improvements to processes, performance and capabilities.
Their unique transformation approach focuses on providing their clients with a sustainable solution, providing them with the tools to improve today’s operations whilst training internal teams to apply a lean methodology that will answer any future operational challenges.
This approach perfectly complements the ambition and requirements of the Lean Competency System to qualify individuals based on their knowledge and practical application of lean competency in a workplace environment.
Chris Dando, Reinvigoration’s Partner said “We are delighted to have been re-accredited, and to have once again been given the LCS seal of approval, recognising our coaching approach as a professional and robust solution for training tomorrow’s lean experts.”
“We are passionate about what we do as a consultancy, helping UK services build more efficient, leaner and strategically focussed operations every day. This is key to the delivery method we use in our LCS training programme. We have a very unique hands-on approach that empowers our delegates in their Operational Excellence journey whilst providing their employers with direct ROI.”
“From the integration of digital solutions and RPA, to more human challenges with both the input and expectations of the Millennials and Generation Z, Lean as we know it is bound to evolve dramatically in the forthcoming years. We are proud to help Lean practitioners, providing them with the tools they need to build the frame of a leaner and more responsive operational world.”
Simon Elias, LCS Director said“We are particularly pleased to announce that Reinvigoration has been re-accredited for another two years. The Lean Competency System is now internationally recognised as the Lean workplace based university accreditation and it is the perfect solution for public and private organisations that want a flexible, university developed, lean qualification framework that offers a universal standard. Its success and longevity largely rely on the seriousness and expertise of the training providers who deliver the programme. This is why we are particularly strict and demanding with the organisations we accredit.
Created by the Lean Enterprise Research Centre at Cardiff University in 2005, the LCS has become the definitive lean qualifications framework for the workplace.
“Reinvigoration are equally dedicated to maintaining the integrity of the system and to continually improving and adapting their training methods to arm LCS trainees to deal with today’s constantly evolving operational challenges. The fact that over the last 7 years Reinvigoration have certified over 1,000 LCS individuals from level 1a to 3b, proves the seriousness and adaptability of their learning method, using e-learning as well as more classic face-to-face training sessions, and we are delighted to renew their accreditation”.
Ryan: Technology, without a doubt! Softwares and devices become obsolete much faster nowadays and this causes a real challenge as online courses need to adapt at the same pace. There is also a growing need for online courses to be accessible on-the-go, which of course implies that they need to be responsive. Add to this the emergence of social learning and you soon realise that online courses are getting more and more complex to build.
Chris: You’re completely right and personally I would add that collecting learning analytics is also going to be a complex but crucial element for our clients. E-learning softwares are designed to provide the learner with the best user experience possible but not necessarily to allow for an easy access to analytics. This, combined with the fact that the data will have to be synchronised from various sources (devices, browsers…) will only add to the complexity of the task… An interesting challenge to look forward to!
Get in touch to discuss how we can help you transform your service operations.
Throughout the years, we have developed a set of consulting, capability building and e-management solutions that enable us to tailor our approaches to our clients’ needs and help them transform their service operations.