How to build internal Operations Excellence capability at all levels of your organisation?
Supporting you to simplify your end-to-end processes and build more efficient, effective and customer driven value-streams.
Value Streams are end-to-end processes that cover every single department involved in fulfilling a service to your customers. Often fraught with complexity and cut across many different teams and departments, these processes may also have elements that are offshored, consequently increasing hand-offs.
Our team will work alongside you to analyse your current processes, define your desired outcomes and re-design your processes to increase performance and client satisfaction. We also put a particular emphasis on knowledge transfer so that your team leaders are self-sufficient at the end of our engagement.
Reinvigoration has extensive knowledge regarding how to design a deployment taking an Operational Excellence approach, they have been a huge help with our Home Insurance programme, adding considerable value in helping us set the programme up for success, whilst passing on knowledge willingly and effectively.
The knowledge and experience they have, enable a flexible approach that can be tailored to any situation, and industry. I have found them committed, trustworthy and very easy to work with.
The team at Reinvigoration are consummate professionals and we have had the privilege of working with them twice on Operational Excellence programmes of efficiency. They are able to quickly engage with our people to understand complex, multi-site end to end processes and they have always delivered the required outputs and provided further recommendations and proposals based on
their expertise. I would not hesitate to use
We needed to transform our global inspection division. Reinvigoration ran a rapid diagnostic and design process covering our business end to end – from enquiry to cash. Their in-depth approach swiftly identified realisable benefits, providing detailed and insightful output. The high quality team were pragmatic and astute, and they worked hard.
Would you like to discuss your specific requirements and find out more about our solutions?
Contact our End-To-End Value Stream Mapping & Improvement expert, Graham Turnbull.
Find out how we have helped some of our clients transform their service operations.