Supporting organisations around the world in their pursuit of Operational Excellence, process change and business transformation, using innovation and cutting-edge technologies to transform service operations.

Our large delivery team of accredited, experienced consultants and coaches work all over the world supporting clients at all organisational levels. Their considerate approach builds trust quickly, allowing a faster adoption of learning.

We focus heavily on knowledge transfer via coaching, so that your people are left with the skills to be self-sufficient at the end of our engagement.

Our tailored approach enables you to respond to the ever-evolving needs of your customers through your service operations, creating a culture of continuous improvement whilst building internal capability and maximising efficiency.


target operating model consulting

Target Operating Models

Business Consulting

Strategy Deployment

Business Consulting

Operational Excellence
Ways Of Working

Business Consulting

Senior Lean
Leadership Workshop

Business Consulting

Root Cause Problem
Solving Workshop

Business Consulting

End-to-End Value Stream
Mapping & Improvement

Business Consulting

Customer Journey
Mapping & Improvement

Business Consulting

Service Innovation

Business Consulting

RPA Suitability
Assessment & Implementation

Business Consulting


Business Consulting


Reinvigoration has extensive knowledge regarding how to design a deployment taking an Operational Excellence approach, they have been a huge help with our Home Insurance programme, adding considerable value in helping us set the programme up for success, whilst passing on knowledge willingly and effectively.

The knowledge and experience they have, enable a flexible approach that can be tailored to any situation, and industry. I have found them committed, trustworthy and very easy to work with.

Huw Williams
Senior Manager, Service Excellence - Lloyds Banking Group

The team at Reinvigoration are consummate professionals and we have had the privilege of working with them twice on Operational Excellence programmes of efficiency. They are able to quickly engage with our people to understand complex, multi-site end to end processes and they have always delivered the required outputs and provided further recommendations and proposals based on their expertise. I would not hesitate to use them again.

Rachel Summers
Director of Operational Excellence - Shared Services Connected Ltd

The Agile training I was part of was great, moreover the feedback from all that have been involved has been outstanding and we are truly starting to see a mind-set shift within finance. A big thank you for all the work you have put into this.

Ian MCClean
Finance Transformation Manager - Vodafone