Automating the management duties associated with standard work to build consistency, sustainability and
quality into your operational processes.
Our Standard Operating Procedure repository and workflow management solution takes the burden away from all colleagues by automating the management duties associated with standard work.
With Skill Control, your team members have an extremely simple dashboard, available through single sign-on, showing only those SOPs relevant to them. They will see any Process Confirmation results and know which SOPs they need to review once more, or for the first time.
Skill Control allows Team Leaders to add team members to their dashboard, and allocate specific SOPs to staff, which schedules an automated calendar of process confirmation observations.
Skill Control automatically keeps your skills matrices up-to-date following process confirmations, and identifies and flags skills gaps.
Skill Control emails a link to every relevant staff member asking for their review any time a standard is created or updated. It also automatically schedules further observations from their
With our system, team members are able to provide direct feedback on SOPs and suggest improvements to provide continuous improvement.
Central admin can access any report that they wish to create, showing use of procedures and skills gaps for regulatory control and business analysis.
The application can be hosted in any manner your organisation chooses.
Would you like to discuss your specific requirements and find out more about our solutions?
Contact our Operations Excellence expert, Ryan King.
Find out how we have helped some of our clients transform their service operations.