E-MANAGEMENT SOLUTIONS

SKILL CONTROL

Automating the management duties associated with standard work to build consistency, sustainability and
quality into your operational processes.

PERFECT FOR SOLVING

Standard Work Not
Effectively Implemented

No Mechanism For
SOP Feedback

Ineffective Skills Matrices

Issues with SOP Audit
Trail And Reporting

Team Leaders Not Undertaking Process Confirmations

Inability to tie complaints and process issues back to individuals and SOPs

Version Control Issues

Manual And Labour Intensive SOP Maintenance

HOW THE SOLUTION HELPS

 Our Standard Operating Procedure repository and workflow management solution takes the burden away from all colleagues by automating the management duties associated with standard work. 

With Skill Control, your team members have an extremely simple dashboard, available through single sign-on, showing only those SOPs relevant to them. They will see any Process Confirmation results and know which SOPs they need to review once more, or for the first time. 

Our unique solution allows you to

Effectively control quality, costs, risk and timescales to reduce errors, failure demand
and complaints.

Align everyone who undertakes a process task to a common approach and ensure repeatability of outcomes, every time.

Ensure sustainability by reducing the day-to-day burden of manual maintenance, monitoring and scheduling.

WATCH SKILL CONTROL IN ACTION

How it works

Automated Scheduling & Monitoring

Skill Control allows Team Leaders to add team members to their dashboard, and allocate specific SOPs to staff, which schedules an automated calendar of process confirmation observations.

Skill Control automatically keeps your skills matrices up-to-date following process confirmations, and identifies and flags skills gaps.

Integrated
Feedback Facility

Skill Control emails a link to every relevant staff member asking for their review any time a standard is created or updated. It also automatically schedules further observations from their
team leaders.

With our system, team members are able to provide direct feedback on SOPs and suggest improvements to provide continuous improvement.

Easy Reporting

Central admin can access any report that they wish to create, showing use of procedures and skills gaps for regulatory control and business analysis.

Flexible Hosting

The application can be hosted in any manner your organisation chooses.

KEY BENEFITS

Sustainability Of Standard Work

Easy Identification Of Skills Gaps

Integrated Review And Feedback Facility

Reduction In Quality Issues And
Failure Demand

Improvement In Productivity

Control Over Processing Times

Greater Regulatory Control

Complete Visibility Of Training Compliance

Root-Cause Analysis Of Complaints To Individuals And Managers

GET IN TOUCH

Would you like to discuss your specific requirements and find out more about our solutions?
Contact our Operations Excellence expert, Ryan King.

Ryan King

+44 (0)2920 789 955
ryan.king@reinvigoration.co.uk

CASE STUDIES

Find out how we have helped some of our clients transform their service operations.

Build Operations Management Capability

Services

Create A Continuous Improvement Culture

Local Government

Simplify Business Processes

Financial Services (Insurance)

Improve Operational Profitability

Financial Services

To see more case studies, click here.

THOUGHT LEADERSHIP

To see more thought leadership articles, click here.