This is part of our ongoing blog series exploring the Continuous Improvement Team Maturity Assessment, today we’re discussing why governance and account management matter for improvement teams
When we talk about the core elements of high-performing improvement teams, governance and account management might not be the most exciting topics — but they’re absolutely essential. In fact, they underpin the long-term success and credibility of everything your team delivers.
Governance isn’t just about process and paperwork. It’s about keeping your stakeholders informed, aligned, and engaged. It’s how you ensure your sponsors understand what’s happening, what’s needed from them, and what benefits your work will deliver.