Rethinking Improvement: Assessing the Maturity of Your Improvement Team
When it comes to measuring progress in Continuous Improvement (CI), most of us are familiar with maturity assessments. These typically focus on the operational side—how embedded CI is within processes, teams, and culture. But what if we shifted the focus inward? What if we assessed the maturity of the improvement team itself?
That’s exactly what we’ve set out to do.
Why a Team Maturity Assessment?
Your improvement team plays a critical role in driving value across the organisation. But how well is your team actually set up for success? Are you maximising your ability to deliver results, or are there hidden gaps in your foundations?
This is where the Improvement Team Maturity Assessment comes in. It’s a new, thorough approach that evaluates how well your team is positioned to deliver long-term impact. And unlike traditional CI assessments, this one focuses specifically on you—the improvement professionals, not the operation.
10 Dimensions of Maturity
We’ve developed a framework made up of 10 distinct categories, each representing a critical component of an effective improvement team. Some of these may feel familiar—like capability building or stakeholder engagement—but others might surprise you.
- Continuous Improvement Strategy & Planning
- Value Proposition Definition & Understanding
- Improvement Team Capability
- Governance & Account Management
- Codified Methodology & Intellectual Property
- Pipeline Management
- Organisational-Wide Engagement
- Senior Leadership Sponsorship
- Achieving Sustainability of Improvement
- Future Proofing & Relevance
Each category invites you to reflect honestly on your current state, identify areas of strength, and pinpoint where targeted development is needed.
Benchmark, Reflect, Improve
The aim of this assessment isn’t just to give you a score—it’s to provoke thinking. It offers a way to benchmark your team against best-in-class practices, track progress over time, and strategically plan where to focus your energy next.
Especially for improvement leaders juggling multiple priorities, this assessment acts as a valuable compass. It brings clarity on whether your team is truly set up to deliver meaningful, sustainable value across the business.
What’s Next?
Over the coming weeks, I’ll be releasing a series of short blogs diving into each of the 10 categories in more detail. The goal is to give you food for thought and help you reflect on where your team stands today—and where it needs to go tomorrow.
Discover the first—and one of the most foundational: Improvement Strategy.