Operating Model Design

Operating Model Design ensures the organisation’s people, processes and technology are configured effectively to deliver the organisational and functional strategies and to meet the needs of customers.

Operating Model Design is an organisation’s blueprint that facilitates the application of a strategy or customer needs into an organisation. It helps a business to transition from the current operating model to a future state design in order to optimise People, Processes, and Technology.

An effective operating model will provide a foundation that supports End-to-end Process Improvement, Operational Excellence deployment that delivers customer outcomes.

When designing an operating model, we use a tried-and-tested approach:

Process

Changes to the step-by-step chain of activities within the organisation

People

Roles, organisation structure

Technology

Infrastructure to support the model

Understand what your customers need and align the business to these customer needs
Facilitate current state analysis to identify opportunities for improvement
Perform detailed analysis on current infrastructure, including systems architecture, people roles and responsibilities, and detailed operations processes
Undertake future state Operating Model Design that engages stakeholders across the organisation to develop and deploy an effective model within the organisation

Testimonials

We value the strategic relationship we have with all our clients. Likewise, learn why our clients across industries and sectors chose Reinvigoration to help them reinvigorate their business operations.

“There are two key things come to mind when talking about the most significant impact of working with Reinvigoration. The first is the depth, quality, and detail of the analysis that they helped draw together in a very compelling, incredible way. Secondly, it’s alignment with the senior team. Reinvigoration helped us pull together to tell a story and then test the level of alignment around our appetite for risk and change. And that's a huge step forward for us. Reinvigoration has been core to both building the insights and in helping us tell the story.”