Operational Excellence

    Operational Excellence is the application of ten core principles of world class team management to any operations team. This typically provides a 10-15% efficiency improvement immediately upon deployment.

    What is Operational Excellence?

    Operational Excellence typically achieves a 10-15% efficiency improvement.

    Operational Excellence is a collection of ten core tools that, when combined and deployed within any operations team, delivers a significant enhancement to efficiency, quality and speed.


    10 Core Tools of Operational Excellence

    10 Core Tools of Operational Excellence

    Operational Excellence info mobile
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    Our Approach

    Operational Excellence is achieved through the specific training and coaching of every team member on the tools and techniques needed to understand their customers and drive their performance, and that of their team, in line with the customer needs.

    We coach and support the teams in a hands-on manner to deploy the techniques within their workplace, providing them with ‘lightbulb’ moments of awareness.

    The techniques are categorised into three aspects:

    1
    Performance Measurement
    Understanding the needs of the customer and developing measures that can be tracked to show the customer purpose is being met.
    2
    Performance Management
    Optimising the team through visible performance boards, effective huddles, skills management, and capacity optimisation.
    3
    Performance Improvement
    We teach all teams how to identify performance and process issues, and resolve problems for themselves using tried-and-tested techniques.
    Watch how we have deployed Operational
    Excellence within the NHS

    What our clients say

    Testimonials

    We value the strategic relationship we have with all our clients. Likewise, learn why our clients across industries and sectors chose Reinvigoration to help them reinvigorate their business operations.

    Check out our resources…

    Get our practical, no-nonsense take on business operations improvement and transformation insights, strategies, and solutions.

     
    Blog | Operational Excellence

    The 5-Point Checklist to Creating Effective Operational KPIs

    Measures drive behaviour! This is one of the most important learnings in my career so far. The performance measures we...
     
     
    Blog | Operational Excellence

    What is Operational Excellence and How is it Measured?

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    Case Study | Operational Excellence

    Achieving £26M of Savings for Vodafone by Optimising Operational Excellence

    How Reinvigoration Helped Vodafone Save £26M and Elevate Global Operational Excellence
     

    Ready to deliver excellence with certainty for your organisation?