Operational Excellence

Empowering Continuous Improvement and Operations leaders to elevate performance and embed a culture of excellence.
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Operational Excellence is how an Improvement Leader turns Continuous Improvement (CI) strategy into results. We help them to assess their current effectiveness, strengthen their influence and equip their organisation with the skills and systems needed for a lasting culture of continuous improvement. Our approach blends diagnostic insight, accredited training and hands-on coaching to create confident, capable CI teams that deliver measurable value every day.

CI Team Maturity Assessment

Understand exactly where your CI team stands today. Our assessment benchmarks capability across ten vital aspects of CI Maturity, especially in areas that are frequently overlooked, to pinpoint strengths, gaps and opportunities. You receive a tailored roadmap and optional support to strengthen your role and make your team indispensable to the organisation.

Best for CI leaders who want a clear view of their team’s maturity and a practical plan for improvement.

Continuous Improvement Academy

Develop expert practitioners through our accredited learning pathways. The Academy provides access to world-class improvement training, including Lean Leadership, Strategy Deployment, Lean Competency System (LCS) Levels 1a–3b, Train the Trainer, and LCS accreditation support. Each pathway builds the capability, confidence and credibility required to lead transformation from within.

Best for leaders who want to build advanced, LCS accredited CI capability across their organisation.

Operational Excellence ways of working

Equip your operational teams with the skills to perform, manage and improve every day. This programme coaches leaders and teams in the golden principles of operations management, using ten proven techniques to improve efficiency, flow and control. It creates the foundation for consistent performance and continuous improvement culture across every function.

Best for CI and Operations Leaders who want to embed a sustainable, high-performing culture of continuous improvement.

Why CI Leaders Choose Reinvigoration

Operational Excellence is achieved through the specific training and coaching of every team member on the tools and techniques needed to understand their customers and drive their performance, and that of their team, in line with the customer needs.

We coach and support the teams in a hands-on manner to deploy the techniques within their workplace, providing them with ‘lightbulb’ moments of awareness.

The techniques are categorised into three aspects:

PerformanceMeasurement
A clear view of operational complexity and performance drivers


Performance Management
Optimising the team through visible performance boards, effective huddles, skills management, and capacity optimisation.

Performance Improvement
We teach all teams how to identify performance and process issues, and resolve problems for themselves using tried-and-tested techniques.

Operational Excellence typically achieves
a 10-15% efficiency improvement.

"Any organisation looking for Lean training should definitely consider the solutions offered by Reinvigoration and LCS. The accreditation and training have been invaluable to us. I’d also highly recommend Andy as a trainer — his expertise and approach is brilliant."
Andrew Goreing
Continuous Improvement Manager, AAK
"Reinvigoration are working closely with us to support our Lean transformation journey. Their Lean course, combined with coaching, is engaging, practical, and highly relevant. Colleagues with previous Lean experience have commented that this is the first programme they’ve seen truly tailored to services rather than manufacturing — making it both meaningful and effective for our organisation."
Jasmine Allel
Associate Director, Process Excellence, Astellas
"If you're considering Operational Excellence, start with Reinvigoration. Their experience, insight, and network make it a no-brainer. They challenge you to take your organisation to the next level—wherever you're starting from."
John Kearney
CEO, NCSE

What our clients say

We build long-term, strategic partnerships with our clients. Discover why organisations choose Reinvigoration to strengthen and transform their operations.

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Take our assessment to see how much we can reduce your operational costs through Simplify4Scale

Ready to simplify your operations and accelerate growth?

Start a conversation with Ryan King today.

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Frequently asked questions about operational excellence consulting

What is Operational Excellence consulting and when do CI leaders need it?

Operational Excellence consulting strengthens CI teams' capability to drive sustainable improvement. CI leaders need it when struggling to demonstrate value, lacking executive support, or unable to scale improvement culture beyond isolated projects. Our operational excellence services assess maturity, provide accredited training, and embed proven frameworks, building credibility and delivering measurable results.

How does an Operational Excellence framework embed continuous improvement culture?

An Operational Excellence framework provides consistent tools and methods teams use daily. Our framework includes ten proven principles covering efficiency, flow, and control that become standard ways of working. Through coaching and hands-on application, teams develop skills to perform, manage, and improve independently. This creates sustainable culture change rather than consultant-dependent initiatives.