Book a Call
Book a Call
Book a Call
Book a Call

    The Next Wave: Reimagining CI for a Changing World

    Thursday 13th November 2025, London

    Hear from industry experts on their experiences and success stories

    Event Overview

    This is an exclusive, interactive event that brings together improvement and operations professionals to explore the future of Continuous Improvement.

    Join us as we dive into the opportunities and challenges facing modern CI teams—shaped by digital transformation, AI, shifting cultures, and new ways of working.

    Hear directly from leaders and practitioners as they share real-world experiences, lessons learned, and bold ideas for reimagining improvement in today’s dynamic environment. You'll engage in thought-provoking discussions, gain actionable strategies, and connect with peers navigating similar change.

    Whether you're leading CI at a strategic level or delivering change on the ground, this event will equip you with the insight and inspiration to ride the next wave of improvement.

    Event Details

    • Date: Thursday 13th November 2025
    • Time: 10am – 4pm
    • Location: La Galeria, 6-14 Underwood Street, London N1 7JQ

      Register
    DSC09417

    Who we are

    We are the first choice for Operational Excellence. Our three companies help continuous improvement and operations leaders to shape, scale, certify and sustain Operational Excellence by providing expert guidance, assets, learning, and hands-on transformation support, enabling them to enhance and accelerate the impact they make on their organisation.

    Our companies:

    • Reinvigoration – The trusted delivery partner for achieving Operational Excellence, providing expert guidance, learning and hands-on transformation support to organisations for every step of their Operational Excellence journey.

    • Lean Competency System (LCS) – The world’s leading improvement qualifications framework and community that empowers organisations and individuals with qualifications that inspire excellence and measurable success.

    • OpX – a technology company that accelerates Operational Excellence adoption across businesses of all sizes, creating lasting impact through its ground-breaking OpEx SaaS platform.


     

    Logos-3

    Speakers

    David Bovis is a global expert in operational excellence, known for his BTFA model, which integrates neuroscience, philosophy, and business to drive sustainable change by aligning leadership, language, and brain function.
    David Bovis
    Partner, Duxinaroe Ltd
    Laura supports teams across UHNM to deliver meaningful change, improve patient care, and embed sustainable best practices through Continuous Improvement.
    Laura Barlow
    Quality Improvement Practitioner, UHNM
    Zoe leads Continuous Improvement at Computacenter, driving Operational Excellence and empowering teams to deliver lasting value for customers and the business.
    Zoe Hawkes
    Head of Continuous Improvement, Computacenter
    Catrin has 20 years experience leading operations and commercial teams across multiple industries.
    Catrin Archer
    Head of Operations and Growth

    Agenda

     

    10.00am: Registration and Breakfast
    10.20am: Welcome and Introductions 
     

    10.30am: From learning the hard way to leading the right way - Laura Barlow, Quality Improvement Practitioner, UHNM

    11.20am: Refreshment Break

    11.35am: Title tbc, Zoe Hawes, Head of Continuous Improvement, Computacenter

    12.30pm: Lunch and Networking 

    1.30pm: Interactive Workshop: Building Resilient Organisations, Catrin Archer, Head of Operations & Growth, LCS 

    2.25pm: Refreshment Break

    2.40pm: "Your Amygdala is Running the Show" – The hidden driver of resistance and how to outsmart it - David Bovis, Partner, Duxinaroe

    3.30pm: Closing Session

    3.45pm: Pre-scheduled 1-2-1 Consultations 

    Why Attend?

    In a world defined by disruption, complexity, and constant change, Continuous Improvement can no longer stay the same. The Next Wave is your opportunity to step back, reimagine your approach, and connect with those who are shaping the future of CI.

    Here’s why you won’t want to miss it:
    • Fresh Perspectives – Hear directly from leaders and practitioners who are evolving their improvement approaches to meet today’s challenges—from AI and automation to shifting cultures and new operating models.
    • Meaningful Connections – Join a community of CI and operations professionals facing similar opportunities and obstacles. Share ideas, challenges, and solutions in an open, collaborative environment.
    • Actionable Insights – Discover practical strategies and real-world examples that will help you adapt, simplify, and scale your improvement efforts for greater impact.
    •  Inspiration for What’s Next – Leave energised, with new thinking, new tools, and a renewed sense of purpose to drive meaningful change in your organisation.

    Watch the video from a previous event and hear what delegates had to say

     

    Who should attend?

     

    This event is designed for forward-thinking professionals who are driving, leading, or supporting Continuous Improvement and operational transformation.

    It’s ideal for:

    • Heads of Continuous Improvement

    • Operational Excellence Leaders

    • Operations Directors & Managers

    • Lean Practitioners & Coaches

    • Business Transformation Leads

    Whether you're shaping strategy or delivering change at the front line, The Next Wave will offer you new perspectives, practical ideas, and valuable connections to navigate the future of improvement with confidence.
    AM105083

    Don't miss this opportunity to be part of the conversation shaping the future of Continuous Improvement.

    Register now to secure your spot!

     

    Please be aware that we may need to limit the number of delegates from the same organisation. Additionally, we reserve the right to decline registrations if your role is not relevant to our event. You will receive an email confirming your place.