Improve Service And Reduce Operational Costs
Contact UsBuild Operational & Improvement Capability
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To Improve Your OrganisationClearly Link Operational Performance to Business Strategy
Contact UsGain Lean For Service Accreditation From Cardiff University
Contact UsRemove Non-value Adding Activities From Your Business
Contact UsDeliver Tangible Benefits Across Your Business
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Reinvigoration are an official accredited body who offer qualifications from Cardiff University’s
Lean Competency System developed by the Lean Enterprise Research Centre.
Lean Training
Reinvigoration are market leaders in providing Lean focused improvement and operations management training to service organisations. We teach a different way of thinking, not just tools.
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Lean Consulting
Reinvigoration are operations experts. Whether you need a fast assessment of your current service processes or more extensive help, we have an approach to fit your needs and budget.
Read MoreCase Studies
A local government legal team realised an extra 30% capacity
As in many public sector organisations, the length of time from an individual requesting a new supplier contract and the actual supplier signing the contract, there was a significant waiting period for all involved parties.
Read MoreUnnecessary call volumes reduced by 30% at UK call centre
The call centre handled 20,000 calls each week from customers who wanted to query, amend or cancel their home insurance policy. Close to 200 FTE were employed to handle this demand, with staff split across three sites, two in the UK and one in India.
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