‘Lean for Services’ Training

New 4-day Course

Accredited by the Lean Enterprise Research Centre, Cardiff University.
Next Open Course 16th-19th April 2012 in London, UK

Please email us or call (+44) (0)800 028 6703

University Accredited Training


REINVIGORATION are the only service sector specific accredited body to offer qualifications from Cardiff University’s Lean Competency System. The Lean Competency System (LCS) Framework has been developed by the Lean Enterprise Research Centre. Read more

We have specifically tailored Cardiff University's Lean Competency System (LCS) for service organisations.
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New Bespoke Training, Designed Just for Your Service Organisation

REINVIGORATION can now offer a bespoke training design service to support a client to create training material specifically for their organisation and help companies obtain the accreditation from LERC at Cardiff University.
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New, Free Q&A Service

We're pleased to introduce our website visitors to our brand new 'Lean for Services' Q&A Service. Just send us an email and one of our consultants will answer your question. Simple. Read more

Lean Consulting Services

REINVIGORATION has just launched 5 new 'Lean for Services' consulting packages providing expert advice from 2 days to 12 weeks. Whether you need a fast assessment of your current service processes or more extensive help we have designed a series of services designed to fit your needs and budget. Read more

We provide 'Lean for Services' training and consultancy to many leading UK and international service industry organisations including:

Lloyds TSB, Shell, IBM, RBS, Siemens, Deloitte, Rabobank, Welsh Assembly Government, Royal Mail, Royal Borough Windsor & Maidenhead Council, De la Rue, Co-operative Financial Services, DVLA, HMRC and Cambridge City Council. Read more

FREE White Papers

Download our first FREE White Paper here
Our free white papers delve deeper into the issues and opportunities our clients face, and cover many of the current industry wide ‘Lean for Services’ debates, techniques and tools.

Meet the team


Head of Learning & Development - Ryan King
Ryan is a highly experienced Lean consultant and leads our learning and development programmes. He designs and delivers tailored training schemes for many public and private sector organisations, particularly in the service sector. Ryan manages REINVIGORATION’s impressive Lean For Services training product portfolio.
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Testimonials

“Wow, what a refreshing approach to training! The combination of service specific teaching, high levels of interactivity and the deep knowledge of the trainer made this an extremely beneficial investment”
Senior Manager, Retail Bank

“Upon completing the course I returned to work and applied some of the service mapping techniques. I was astonished at the results as I was able to save £50,000
Team Leader, UK Local Authority

“The trainer’s knowledge of service improvement was incredible. He could provide so many real examples of application across a broad range of service businesses”
Business Improvement Manager, Investment Bank

Read more testimonials