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Process transformation success story – Shared Services

Reinvigoration and NHS Shared Services worked together on a large process transformation project. Discover how they have worked together to simplify the different stages within the process at stake and have used Operational Excellence ways of working methodologies to make the process more customer focussed, and increase quality and efficiency.

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Chris Dando

Ryan King

Graham Turnbull

OUR SERVICES

Throughout the years, we have developed a set of consulting, capability building and e-management solutions that enable us to tailor our approaches to our clients’ needs and help them transform their service operations.

Consultancy

We support organisations around the world in their pursuit of Operational Excellence, process change and business transformation, using innovation and cutting-edge technologies to transform
service operations.

Coaching

Our approach is heavily based on knowledge transfer via coaching, so that your people are left with the skills to be self-sufficient at the end of our engagement.

Capability Building

We have years of experience developing world class Operational Excellence and improvement skills across public and private organisations via our face-to-face and e-learning training courses.

E-Management Solutions

We use cutting-edge technologies to help organisations transform their service operations, become
more efficient and
increase performance.